Streamrun uses prepaid credits for Pay-as-you-Go (PAYG) usage. These credits are non-refundable, so only add what you plan to use. Applicable taxes will be added to the selected credit amount, with the final price shown at checkout. After adding credits, reload the Streamrun dashboard to see your updated quota. Payments are securely processed by Stripe.

PAYG billing is based on actual usage, calculated per second. For example, a 2.5-hour live stream without add-ons consumes credits worth 2.5 × $0.39 = $0.975. Only configurations running in LIVE mode consume credits. Read more about modes here.

Running out of credits while streaming

We won’t cut your stream mid-broadcast, even if your credits reach zero. You can top up after going offline or share your personal credit donation link with your viewers.

Donation Link

You can share a donation link with your viewers, allowing them to directly contribute Streamrun credits to your account. It’s an easy way for your audience to support your stream and help cover your live streaming costs. You’ll be notified when new credits are received by email. You can find your donation link in the dropdown menu that appears when you click your avatar in the top-right corner. Donations are voluntary and non-refundable. Streamrun does not guarantee any benefits, services, or outcomes in exchange for donations.

Invoice Receipts

Invoice receipts are automatically sent to your email after you purchase credits. To download receipts later, visit Stripe’s customer portal and request a sign-in link using your billing email address.

Credit Usage Log

Keep track of your spending with the Credit Usage Log. It shows a detailed information of how your credits are used, including timestamp, duration, and costs for each session. This helps you monitor usage and stay on top of your budget.