Billing and Credits

Pay-as-you-Go billing

PAYG billing is based on actual usage, calculated per second. For example, a 2.5-hour live stream without add-ons consumes credits worth 2.5 × $0.39 = $0.975. Only configurations in RUNNING mode consume credits. Read more about modes.

1 GB of file storage is included at no cost for assets like image and video files. Additional storage is available in 1 GB increments. See add-ons pricing. Storage fees are deducted from prepaid credits at the start of each month.

Running out of credits while streaming

We do not normally cut a stream mid-broadcast if your credits reach zero, though we reserve the right to do so in certain cases. You can top up after going offline, or share your personal credit donation link with viewers while live.

Accounts without an established history of credit purchases may have streams stopped if overages become significant.

During the free trial, if you reach the daily streaming cap and have no credit purchases, your instance will be stopped automatically. Any credit purchase removes this limit.

Invoice receipts

Invoice receipts are automatically sent to your email after you purchase credits. To download receipts later, visit Stripe's customer portal and request a sign-in link using your billing email address.

Credit Usage Log

Keep track of your spending with the Credit Usage Log. It shows a detailed breakdown of how your credits are used, including timestamp, duration, and costs for each session. This helps you monitor usage and stay on top of your budget.

Streamrun Go

Streamrun Go is a monthly subscription plan that offers unlimited streaming for a flat fee. It is best suited for creators who stream long sessions and want predictable costs, such as IRL streamers. Read more about Streamrun Go.

Credit Donation Link

Share a donation link with your viewers so they can directly contribute Streamrun credits to your account. You will be notified by email when credits are donated. Find your donation link at the bottom of the Subscriptions & Billing page.

Donations are voluntary and non-refundable. Streamrun does not guarantee any benefits, services, or outcomes in exchange for donations.

Invite friends and earn credits

Share your invitation link and earn streaming credits based on your friends' first purchases. Read more about Invite and Earn. Find your invitation link at the bottom of the Subscriptions & Billing page.